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BJJX-PACK Services
After-sales service:
We guarantee the quality of the main parts within 12 months. If the main parts go wrong without artificial factors within one year, we will freely provide them or maintain them for you. After one year, if you need to change parts, we will kindly provide you with the best price or maintain it in your site. Whenever you have technical question in using it, we will freely do our best to support you.
Guarantee of quality:
The Manufacturer shall guarantee the goods are made of Manufacturer's best materials, with first class workmanship, brand new, unused and correspond in all respects with the quality, specification and performance as stipulated in this Contract. Quality guarantee period is within 12 months from B/L date. The Manufacturer would repair the contracted machines free of charge during the quality guarantee period. If the break-down can be due to the improper use or other reasons by the Buyer, the Manufacturer will collect repair parts cost.
Installation and Debugging:
The seller would dispatch his engineers to instruct the installation and debugging. Cost would be bear on buyer's side (round way flight tickets, accommodation fees in buyer country). The buyer should provide his site assistance for the installation and debugging.
FAQ
Q1. Are you manufactory?
A1: Yes, We are manufactory of filling-capping-labeling-bottle washing machine, and complete line, Our factory is nearby Shanghai, located in Changzhou, Jiangsu Province.
Q2. What's the payment terms and trade terms for new customers?
A2: Payment terms: T/T, L/C, D/P, etc.
Trade terms: EXW, FOB, CIF.
Q3: What's the Minimum Order Quantity and warranty?
A3: MOQ: 1 set
Warranty: We offer you high quality machines with 12 months guarantee and offer technical support on time
Q4: Do you provide customized service?
A4: Yes, We have professional engineers whom have good experience in this industry for many years, they offer proposals include design machines, complete lines base on your project capacity, configuration requests, and others, make sure fulfill customer needs in market.
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